INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product shown in the picture?

Yes, we ensure that the products displayed on our website are exactly what you'll receive. However, please note that there could be slight variations in color or packaging due to lighting or manufacturer updates, but the product's features and specifications will remain the same.

Where can I view my sales receipt?

You can view and download your sales receipt directly from the "Order History" section of your account. If you need a physical copy, you can also request one via email or through our customer support.

How can I return an item?

We offer a 07-day return policy. To return an item, simply visit the "Returns" section in your account, follow the instructions, and print your return label. Please ensure the product is unused and in its original packaging for a full refund.

Will you restock items marked as "out of stock"?

Items marked as "out of stock" are typically restocked based on demand. You can sign up to receive notifications when the item becomes available again. Alternatively, feel free to check back regularly for updates.

Where can I ship my order?

You can ship your order to any valid shipping address you provide during checkout. We offer international shipping options as well, so you can have your order delivered to your preferred location globally.

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