🔁 Refund & Returns Policy
At Computect, your satisfaction means everything to us. 💻❤️
We understand how important it is to receive exactly what you ordered — especially when it comes to tech! If there’s an issue with your purchase, we’re here to help.
📦 1. Return Eligibility
We accept returns under the following conditions:
🔹 The laptop is unused, in its original condition and packaging
🔹 The return request is made within 3 days of receiving the product
🔹 You provide a valid receipt or order number
❗We do NOT accept returns for:
🔧 Used, damaged, or tampered laptops
🧰 Devices with installed software or altered configurations
🔌 Products not bought directly from our official website
💸 2. Refund Process
Once we receive and inspect the returned laptop, we will:
✅ Notify you via phone/email regarding the status
💳 Initiate a refund to your original payment method
🔁 Refunds are usually processed within 5–7 working days
🔁 3. Exchange Policy
We replace items only if they are:
📦 Received defective out of the box
🚚 Damaged during shipping
📧 To request an exchange, email us at [youremail@example.com] with clear photos and order details within 24 hours of delivery.
🚚 4. Return Shipping
📬 Customers are responsible for the cost of return shipping.
💰 Shipping charges are non-refundable.
We strongly recommend using a secure, trackable courier service.
📞 5. Contact Us
Have any questions or concerns? We’re always here to help!
📱 Phone:0334 5317007
📱 Phone:0302 5181092
📧 Email Support:[youremail@example.com]
