🔁 Refund & Returns Policy

At Computect, your satisfaction means everything to us. 💻❤️
We understand how important it is to receive exactly what you ordered — especially when it comes to tech! If there’s an issue with your purchase, we’re here to help.

📦 1. Return Eligibility

We accept returns under the following conditions:

• 🔹 The laptop is unused, in its original condition and packaging

• 🔹 The return request is made within 3 days of receiving the product

• 🔹 You provide a valid receipt or order number

❗We do NOT accept returns for:

• 🔧 Used, damaged, or tampered laptops

• 🧰 Devices with installed software or altered configurations

• 🔌 Products not bought directly from our official website

💸 2. Refund Process

Once we receive and inspect the returned laptop, we will:
✅ Notify you via phone/email regarding the status
💳 Initiate a refund to your original payment method
🔁 Refunds are usually processed within 5–7 working days

🔁 3. Exchange Policy

We replace items only if they are:
📦 Received defective out of the box
🚚 Damaged during shipping

📧 To request an exchange, email us at [youremail@example.com] with clear photos and order details within 24 hours of delivery.

🚚 4. Return Shipping

📬 Customers are responsible for the cost of return shipping.
💰 Shipping charges are non-refundable.
We strongly recommend using a secure, trackable courier service.

📞 5. Contact Us

Have any questions or concerns? We’re always here to help!
📱 Phone:0334 5317007
📱 Phone:0302 5181092

📧 Email Support:[youremail@example.com]